Casino of Lebanon
An operational audit for the Casino of Lebanon
With 5 restaurants, a banqueting offer and 4 kitchens, the Casino of Lebanon, located in Beirut, commissioned DUCASSE Conseil to carry out a complete operational on-site audit of the organization and the service delivery
Our mission
A Chef and a Consultant from DUCASSE Conseil travelled to Beirut to visit and analyze the restaurants and the kitchens.
- Commercial catering
- Beirut, Lebanon
- 2017
- Operational audit
Our approach
Front office
- Food offer and menus
- Culinary service
- Sommellerie and bar
- Service
- Atmosphere and environment
- Overall consistency of the customer experience
Back office
- Kitchen, brigade, and mise en place organization
- Zoning, flow, production distribution
- Used culinary techniques
- Equipment and its condition
- Purchasing, supply and technical worksheets
